Danielle Lundquist

Fjord Trends 2016: For the People

The entry of design into governments is coming about both as a generation of digital natives start to enter junior ministerial ranks, bringing their understanding of liquid expectations with them, and as a way of saving cost in an age (in many countries) of “austerity.” From connecting communities around a cause, addressing asymmetries of information and giving the underrepresented a voice, there has been a great leap forward in terms of how some governments are thinking about the citizen experience.

Bronwyn van der Merwe, Group Director of Fjord Australia, tells us more:

The full Fjord Trends 2016 report contains more information about this trend and 9 others. Please click here for full access.

Danielle Lundquist

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